Privacy Policy.

This privacy policy was last updated on 7 February 2024.

This Privacy Policy describes how Carry Cubo Pte. Ltd. ("we," "us," or "our") collects, uses, discloses, retains and protects the personal information you provide on www.carrycubo.com. By accessing or using the Website, you agree to the terms of this Privacy Policy.

We respect the privacy of minors. We will never knowingly request or use personal information from minors. If we become aware that we have collected personal data from a user of the site who is under the age of 18, we will remove that user’s personal data from our files. If you are under 18 years of age, please do not submit any personal information to us, and seek either a parent or guardian to assist you. By accessing or using the website, you have represented and warranted that you are 18 years of age or over.

Carry Cubo is committed to protecting the privacy and security of our customers and website visitors. We understand how important privacy is to you.

We may collect personal information necessary for processing orders and providing services through the Website. When you access our website, create or manage and account, place an order, or input information on a form on our website, we collect various information about you. The data collected depends on your activity on our website, the services you use, the choices you make in settings, and the information you choose to provide. This information may include:

• Your name
• Email address
• Date of birth
• Contact information
• Payment information
• Mailing /shipping address
• Transaction details
• Purchase history
• Password / Answers you provide to security questions
• Your device and how you navigated to the website
• Your activity on the website, for example pages viewed, time on page, and interaction with elements on these pages
• Social media accounts you link to us
• Marketing preferences
• Responses to surveys, forms, competitions, promotions, and campaigns
• Photographs, feedback, and comments posted by you in the form of product reviews

We use the collected information for order processing, shipping, payment processing, customer service, and to communicate with you about your orders, account, and promotional offers. We may also use this information to improve our services and personalize your experience on the Website. For example:

• To facilitate purchases, process payments, and order confirmation;
• To process the fulfilment of products and/or services;
• To establish, access, and maintain your user account on our website;
• To assist you with your customer service requests or correspondences;
• If you consented to email marketing, to send marketing updates, newsletters, promotions, or other content according to an individual’s interests;
• To improve the user experience of our website, products, services and business;
• For research and analytics;
• For enforcement our Terms and Conditions; and
• For compliance (required by law to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, anti-money laundering, financing of terrorism or enforcement of our Terms and Conditions.

If you have any enquiries on how we protect your privacy, please contact dataprotection@carrycubo.com

Some of the information we collect will not be able to personally identify you, but will track your use of the website. We use cookies and similar tracking technologies to enhance your browsing experience on the Website. You can manage your cookie preferences through your browser settings. Should you choose to opt out:

• Most browsers accept cookies by default, however, you can manually clear or disable cookies. If you disable cookies, please understand that some functions and features of our website may not work properly.
• There are device and browser settings to limit your interactions for mobile devices. For example, on iOS devices enable the ‘Limit Ad Tracking’ setting; and for Android devices enable the ‘Opt out of Ads Personalization’ setting.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These may include:

• Payment gateways for financial transactions or payment methods
• Warehousing and fulfillment partners
• Marketing service providers
• Affiliates businesses
• Business partners
• Companies approved by you, such as social media sites (if you choose to link your account to us); and
• Law enforcement and fraud prevention agencies or anybody required by law.

In the event that Carry Cubo is sold or integrated with another business, your personal data will be disclosed to the necessary partners and advisors for compliance and passed over to the new owners.

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You may review and correct your personal data by signing into your user account and selecting 'Update Details’ or equivalent. Deletion of your account with us will not automatically delete the personal data held about you. If you would like to request that we delete all personal data together with the deletion of your account, please contact dataprotection@carrycubo.com.

Should you choose to opt-out or withdraw consent in sharing your personal data with Carry Cubo, please email us at dataprotection@carrycubo.com with your request.

If you would like to unsubscribe from our newsletter or mailing lists, detailed instructions are provided at the bottom of all emails sent out. 

Should you wish to make amendments or correct your personal data for us to curate unique experiences or marketing efforts, please email us at dataprotection@carrycubo.com to assist.

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

For any questions regarding this Privacy Policy, please email dataprotection@carrycubo.com.